Frequently Asked Questions
What's the browser requirement?
How do I place an order online?
What is the Drop Zone?
Do I need a user name & password to order from the Drop Zone?
How do I Request a quote?
Can I order full lengths from your regular inventory online?
How do I look up order status, order history, mill certs, invoices, BOL's
& UPS orders?
How can I get a user name and password for Yarde Trax?
How do I order material from your Specials page?
What's that 'cut in half' option?
Q. What's the browser requirement?
A. As long as your browser supports Java-Script and have cookies enabled.
Q. How do I place an order online?
A. You can place an order online by searching for metal drop pieces in the Drop Zone.
1. Click on the Drop Zone icon.
2. Select a metal group & form to begin a search of available drops.
3. The search engine will return available items.
4. Select from list, add to cart & proceed to checkout.
5. If you have an existing
account with Yarde Metals and are logged on with Yarde Trax your will be
billed to your account. If you do not have an account with Yarde Metals fill
out the proper contact, shipping information and credit card information
to purchase drops.
Q. What is the Drop Zone?
A. The Drop Zone is
a continuously updated inventory of quality metal remnants. We offer
these drops at no minimum purchase quantity, the lowest cost and ready for
Q. Do I need a user name & password to order from the Drop Zone?
A. No. You can
fill out the proper contact, shipping information and credit card information
to purchase drops. Those with a Yarde Metals account can purchase drops with
a credit card or sign on with their user name and password for company billing.
Q. How can I get a user name and password for Yarde Trax?
Q. How do I Request a quote?
A. Go to the Request
For Quote or Products page and select from the items listed. Choose
quantities and add them to your shopping cart. Continue shopping or go to
the contact form and fill out appropriate information. Click on Request Quote
to email our Yarde Metals Internet salesman, who will respond as quickly
Q. Can I order full lengths from your regular inventory online?
A. No. At the
present time Yarde Metals is not offering full length material online. However,
we are developing our site to make our entire inventory available for purchase
Q. How do I look up order status, order history, mill certs, invoices, BOL's
& UPS orders?
A. First, you will
need a user name and password for our Yarde Trax, our online order information
gathering and tracking system. Please call 800-444-9494 and ask for a Sales Support Specialist
If you have a user name and password,
login to Yarde Trax and click on the Yarde Trax/check order status icon.
You will be asked to enter a specific purchase order or simply click all
to bring up a list of your most recent orders. Click on links to view order
status, mill certs, invoices, BOL's and UPS tracking information. Once the
document is viewable in Acrobat Reader you can print it directly from your
Q. How do I order material from your Specials page?
A. E-mail or phone
Our Yarde Metals Internet salesman to inquire about material listed
on the specials page. Contact information can be found at the bottom of the
Q. What's that 'cut in half' option?
A. It's a UPS limit. Please refer to UPS web site
Oversize Packages for detail. We offer to cut the long materials
(up to 216in) in half free of charge if the total weight is less than 80 lbs.